Conflict management resources

Information to help you manage conflict

Explore information to help you understand your options, prepare for mediation and decide what to do when a conflict feels stuck.

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Start with the situation closest to yours

Mediation

What to do when the other person refuses mediation

Mediation cannot proceed in its usual form without willing participants. Learn what options may remain and how you can take a constructive next step.

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Preparation

How to prepare for mediation

Identify your priorities, organise useful information, develop options and prepare to participate in a focused mediation discussion.

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After mediation

What to do when mediation has not resolved the conflict

Review what happened, identify the issues that remain and consider whether another session, professional advice or a different process may help.

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Understanding CM-1

Is CM-1 right for my conflict situation?

Learn when a private one-to-one CM-1 session may help, what happens during the session and when another service may be more suitable.

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A useful starting point

You can work on the conflict without waiting for the other person

Conflict Management for One provides a private, structured conversation with a trained practitioner. It can help before, during or after mediation, or when mediation is not currently possible.

CM-1 may help you

  • Understand what is happening.
  • Clarify what matters to you.
  • Consider your available options.
  • Prepare for mediation or advice.
  • Decide what to do next.

Need support with your situation?

Book a private 90-minute CM-1 session or contact our team if you have a question before proceeding.

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