Workplace conflict
Prepare for a difficult conversation, respond to ongoing tension or decide how to raise a concern.
Conflict Management for One
Move forward, even when the other person will not take part
A private, one-to-one session with a trained CM-1 practitioner to help you understand your conflict, consider your options and decide what to do next.
Why CM-1?
Conflict support that does not depend on anyone else attending
Traditional mediation requires the people involved to participate. CM-1 gives you a structured way to work through the situation on your own with an experienced practitioner.
You remain in control of the agenda. The practitioner helps you examine what is happening, identify what matters and consider useful ways forward.
CM-1 may help when
- The other person refuses mediation
- You are unsure whether mediation is right for you
- You want to prepare for an upcoming mediation
- A dispute resolution process has stalled
- You need strategies for a difficult conversation
Who is this for?
Support for many kinds of conflict
Family and personal conflict
Clarify what matters to you and consider safer, more constructive ways to respond.
Business and professional conflict
Examine the issues, relationships and available options before taking your next step.
Key outcomes
Leave with greater clarity and a direction
Understand the conflict
Separate the issues from the assumptions and identify what may be driving the situation.
Consider your options
Explore mediation, direct communication and other appropriate forms of support.
Plan your next step
Decide what you can do next and how you want to approach it.
A simple process
How CM-1 works
Book
Choose a CM-1 session and provide brief information about the support you need.
Meet privately
Speak with a trained practitioner by video meeting or phone for approximately 90 minutes.
Move forward
Finish with clearer options, strategies and a direction that you choose.
Understand the difference
CM-1 and mediation
| CM-1 | Mediation |
|---|---|
| Works with one person | Requires two or more participants |
| Focuses on your clarity, choices and next steps | Focuses on issues between participants and possible agreement |
| Can happen before, during or after mediation | Takes place when participants are ready and able to engage |
| The outcome is your personal plan or direction | The outcome may be an agreement between participants |
Your session
Private, focused and led by what you need
$250
One approximately 90-minute session with a trained and certified CM-1 practitioner, delivered remotely by video meeting or phone.
Book a CM-1 sessionCommon questions
Frequently asked questions
Is CM-1 mediation?
No. CM-1 is a one-to-one conflict coaching process. Mediation involves two or more people and focuses on facilitating discussion and possible agreement.
Does the other person need to take part?
No. The process works with one person, so your progress does not depend on anyone else attending.
Is the session confidential?
Your practitioner will explain confidentiality and any limits that apply before the session begins.
Can CM-1 help me prepare for mediation?
Yes. You can use a session to clarify your priorities, consider how to communicate and prepare for an upcoming mediation.
Will I receive legal advice?
No. A CM-1 practitioner does not provide legal advice. They may help you identify when independent legal or other professional advice could be useful.
Ready to talk through your conflict?
You do not need to wait for the other person before taking a constructive next step.
Book a session